Extended Cookie Policy

1. Introduction
This website uses cookies to improve performance, analyze traffic, and support marketing strategies in compliance with the EU ePrivacy Directive and GDPR.

What Are Cookies?
Cookies are small text files stored on your device by websites you visit. They help sites function properly or improve user experience.

Types of Cookies We Use

• Technical cookies: Required for the website to operate (no consent needed)
• Analytical cookies: Collect aggregated data on usage (consent required unless anonymized)
• Profiling cookies: Track behavior for marketing (consent required)

Cookie Management
On your first visit, a banner asks for your preferences:
✅ Accept all
🚫 Reject all non-essential
⚙️ Customize

You can review or change your preferences anytime.

2. Cookies Used

A. Technical Cookies (no consent required):

• WordPress session and login cookies
• AIOS Firewall cookies (IP tracking for site protection)
• CookieYes settings cookie (stores your preferences)

B. Analytics and Tracking Cookies (require consent):

• Google Analytics: Tracks usage, pages visited, session duration
  • Data is anonymized (if configured)
  • More: https://policies.google.com/privacy
• Microsoft Clarity: Heatmaps and user session recordings
• Google Tag Manager + Search Console: Tag deployment and performance tracking
• Hotjar: Scrolls, clicks, interaction behavior
• HubSpot: CRM tracking, lead capture
• Formspree (or Contact Form): Captures submitted data + IP
• CookieYes: Cookie banner and consent logging
• Google Maps (Embedded Map Service)

Google Maps may be embedded on our website to display locations. When displayed, it can install third-party cookies to store user preferences and track usage, including geolocation.
Cookies are only activated after consent is given.
More info: https://policies.google.com/privacy

3. Consent Management

Upon first visit, a banner allows users to:

• Accept all cookies
• Reject all non-necessary cookies
• Customize preferences
  CookieYes ensures that non-technical cookies are blocked until consent is given.

4. Data Transfer and Retention

Some data may be processed outside the EU (e.g., USA). We rely on SCCs or other legal safeguards.

• Analytics data: retained for up to 14 months
• Security logs: up to 60 days
• Comments/form data: up to 14 months unless otherwise required

5. How to Control Cookies

• Via banner (CookieYes)
• Via browser settings
• Opt-out tools (e.g., Google Opt-Out Plugin)

6. Your Rights

As per GDPR and CCPA (if applicable), you can:

• Access, correct, delete data
• Revoke consent
• Object to processing
• File complaints with a data protection authority

📧 Contact us: info@clustereco.com